Elevating Manufacturing Processes in Aviation and Aerospace with Voice

Kiren Kahlon

May 31, 2023

9 min read

It’s no surprise to learn that the aviation and aerospace sectors have had their fair share of challenges over the past few years. From COVID-19 causing travel to come to a standstill, to increasing fuel prices and staff shortages, these industries have been battling crisis after crisis. 

Despite the hardships, the demand for air travel is continuing to increase, therefore optimising operations and managing costs is a huge priority for businesses within the industry at the moment. 

In this article, we will be sharing how taking a voice-first approach can address many of the issues manufacturing teams within the aviation and aerospace sectors currently have, including reducing cycle times, speeding up operations and improving the quality of reporting and data quality.

Streamline processes and reduce cycle times

Manufacturing teams in the aviation and aerospace industries must navigate a complex and challenging operating environment, balancing quality, safety, compliance, workforce development, and cost control.

Optimising processes and reducing the time taken to complete tasks is critical for businesses within the sector and that’s why more and more organisations are turning to Conversational AI to automate tasks and improve operations. Take a look at some of the ways voice-based technology can help below. 

Reduced costs and more efficient workflows

Conversational AI can be used to automate routine tasks, such as data entry and inventory management, which can save hours for individual workers on a weekly basis. By shortening the time it takes to do individual tasks, workflows become much quicker, meaning there’s less time waiting around for certain forms or information and tasks can be completed in a fraction of the time. This improves the overall efficiency of the business and reduces costs.

Increased safety

Being safe on site is a huge priority for manufacturing teams in any industry. Wluper’s Conversational AI technology is portable and hands free, which means workers don’t need to worry about carrying pens, paper or legacy hardware. They simply speak directly into a headset or phone to complete reports, keeping their hands free to do the job and allowing them to remain alert for potential hazards. 

Quality control and predictive maintenance

Unplanned downtime or faulty equipment can be costly and time consuming to fix. Smart voice-based tools can be used to monitor manufacturing processes or equipment lifespan and can help to detect potential quality issues or notify users when maintenance is required in real-time. This ensures that products meet quality standards, reduces the risk of defects and improves equipment reliability and lifespan.

Better quality data

Did you know it is at least 3x faster to speak than to type and in some cases even up to 7x faster? Adding voice capabilities to your processes significantly speeds it up and our customers have reported they receive 2.5x more data when switching to voice-first operations. There is a lot of paperwork required for maintenance teams in the aviation and aerospace sectors, and some of these forms can be extremely complex. Being able to speak whilst on the job and having form fields automatically filled in based on the information given means workers aren’t taking time out of their day to do reports separately. This leads to more data being given in one go, since workers aren’t having to rush to provide the information and more detail is given when speaking versus typing.  

Training and support

Regardless of location, teams can be connected through voice-based solutions, meaning valuable training and support can be given as and when it is required. There’s no waiting around for specific subject experts to be onsite or scouring through endless support documentation to find information. People and documents can be accessed anywhere, anytime, ensuring your workforce is able to learn new skills and processes quickly and efficiently.

Constant connectivity ‍

Connectivity can be a huge issue during offshore operations, as having no signal can cause an inability to use reporting software that requires mobile data or internet access. Wluper’s Conversational AI technology is the first of its kind that works fully offline, meaning you never have to worry about downtime. 

Looking ahead

These are just some of the ways Conversational AI can help manufacturing teams within the aviation and aerospace sectors. By using smart voice solutions to automate routine tasks and provide real-time insights, manufacturing teams can become more productive, efficient, and effective.

At Wluper, we are working on ​​unique voice-based Conversational AI technology, giving you access to a powerful voice and language understanding solution on any device. Using advanced NLU, we allow users to speak more naturally than ever before. No scripts or patterns, simply speak as you normally would and our voice-based technology will understand. 

Learn more about our TrueUnderstanding™ API or book a live demo to see Wluper in action.

Follow us on Twitter and Linkedin for the latest updates on what we’re up to.

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